FAQs

You can utilise the search feature of the website but if you can’t find something you are looking for then email us and we will do our best to help you find it or recommend an alternative product.

To be alerted when a product is back in stock you can add your email address to the product wait list on the specific out of stock product page.

We do our very best to ensure that the web and printed images are as close to the actual colour of the product at all times. Inevitably there will be times when these won’t match 100% due to the print/reproduction process.

This depends on where you are in the country, we aim to ship web orders within 24 hours of receipt (unless your order is placed at a weekend). You should receive your order within 72 hours of placing your order.

You can use our shipping calculator to confirm your shipping costs on the basket and checkout pages.

Our courier will text you with a delivery window of 1 hour, it is important that you give us a mobile number when you place your order.

A product may be out of stock, in which case it will be notified on the quantity line as a zero and you will not be charged. The last line of your invoice will state that the items marked ‘0’ are out of stock. You may have been called to offer alternatives where available.

We require 3-6 months consistent trading history before looking to offer our customers a credit account.

Email admin@cuccio.co.uk with your invoice number, postcode, name and telephone number. Include an image and description of the issue and they will get back to you within 24 hours (unless it is a weekend).